# Copilink Standalone FAQ

> Clear, practical answers for getting the most from Copilink Standalone across Windows x64, macOS Intel, macOS Apple silicon, direct Tradovate and Rithmic connections, account protection, analytics, and billing.

Last verified: 2026-09-14
Canonical page: https://copilink.com/standalone/faq
Product: Copilink Standalone
Markdown of: https://copilink.com/standalone/faq


## Quick facts

- Product: Copilink Standalone
- Direct Tradovate and Rithmic connections
- Windows and macOS support
- Answers organized around setup, copying, account protection, billing, analytics, and troubleshooting

## Popular questions

### What is Copilink Standalone?

Copilink Standalone is a separate desktop trade-copying application for Tradovate and Rithmic accounts. You choose one leader, add follower accounts, configure sizing and protection, then monitor copying, risk state, activity, and trade history from Copilink.

[HTML](https://copilink.com/standalone/faq/general/what-is-copilink-standalone)

### Which brokers does Copilink Standalone support?

Copilink Standalone connects to Tradovate and Rithmic. Tradovate can sign in automatically inside Copilink or through your browser, for Demo or Live. Rithmic uses your username, password, server location, and the system you pick.

[HTML](https://copilink.com/standalone/faq/general/which-brokers-does-standalone-support)

### Is Copilink Standalone included with Copilink for NinjaTrader 8?

No. Copilink Standalone and Copilink for NinjaTrader 8 are separate products with separate plans, access, setup, broker behavior, documentation, and FAQs.

[HTML](https://copilink.com/standalone/faq/general/is-standalone-included-with-copilink-for-ninjatrader-8)

### Does Copilink guarantee identical orders or fills across accounts?

No. Copilink sends requests to each broker account, but the broker controls acceptance and execution. Timing, liquidity, slippage, connection state, market data, rejects, and account restrictions can produce different outcomes.

[HTML](https://copilink.com/standalone/faq/general/does-copilink-guarantee-identical-fills)

### What happens after I purchase a Standalone plan?

Your Copilink account receives the purchased Standalone access. Sign in to the dashboard, open Downloads, choose the correct installer, then use the same Copilink account in the desktop app.

[HTML](https://copilink.com/standalone/faq/getting-started-and-licensing/what-happens-after-purchase)

### Does Copilink Standalone have a free trial?

Yes. A new eligible account can start one 14-day Suite trial without a card. The trial includes Suite features and two machine activations; a paid plan does not begin automatically when it ends.

[HTML](https://copilink.com/standalone/faq/getting-started-and-licensing/does-standalone-have-a-free-trial)

### How many machines can I activate?

Core includes one active machine and Suite includes two. The 14-day Suite trial also allows two. Paid machine add-ons can increase the allowance shown by your account when they are available for your subscription.

[HTML](https://copilink.com/standalone/faq/getting-started-and-licensing/how-many-machines-can-i-activate)

### What is the difference between Core and Suite?

Both plans include the desktop copier, profiles and sizing, follower protection, account risk controls, cloud sync, and web reporting. Suite adds a second included machine, the full web journal, advanced analytics, and priority support.

[HTML](https://copilink.com/standalone/faq/getting-started-and-licensing/what-is-the-difference-between-core-and-suite)

### What is the difference between Tradovate Demo and Live in Copilink?

Demo and Live are separate Tradovate environments with separate authorization and account discovery. Select the environment that contains the accounts you intend to use; authorizing Live does not make Demo accounts appear, and vice versa.

[HTML](https://copilink.com/standalone/faq/connections/what-is-the-difference-between-tradovate-demo-and-live)

### What is Tradovate automatic sign-in?

It is the recommended way to connect Tradovate. You enter your Tradovate username and password in Copilink, pick Demo or Live, and Copilink signs in for you. You can add several prop-firm logins at once and press Connect all. If Tradovate asks for a code, a CAPTCHA, or consent, that page appears inside the dialog so you can finish it there.

[HTML](https://copilink.com/standalone/faq/connections/what-is-tradovate-automatic-sign-in)

### Why does Tradovate connection open my browser?

Only if you chose Sign in with browser. That option opens the normal Tradovate page in your default browser, you approve it, and Copilink picks up the result when you come back. Automatic sign-in does not use your browser at all. It signs in through a small built-in page and only shows it if Tradovate asks you for a code, a CAPTCHA, or consent.

[HTML](https://copilink.com/standalone/faq/connections/why-does-tradovate-open-my-browser)

### Why do I need to load and select a Rithmic system?

Rithmic credentials can expose systems for different providers or environments. Copilink loads the systems available to your username, then connects to the system and server location you select.

[HTML](https://copilink.com/standalone/faq/connections/why-do-i-need-to-load-and-select-a-rithmic-system)

## General

What Copilink Standalone is, which brokers and computers it supports, and how it differs from the NinjaTrader 8 add-on.

- [What is Copilink Standalone?](https://copilink.com/standalone/faq/general/what-is-copilink-standalone)
- [Which brokers does Copilink Standalone support?](https://copilink.com/standalone/faq/general/which-brokers-does-standalone-support)
- [Does Copilink Standalone run as a separate desktop app?](https://copilink.com/standalone/faq/general/does-standalone-run-as-a-separate-app)
- [Is Copilink Standalone included with Copilink for NinjaTrader 8?](https://copilink.com/standalone/faq/general/is-standalone-included-with-copilink-for-ninjatrader-8)
- [What are a leader and a follower?](https://copilink.com/standalone/faq/general/what-are-a-leader-and-follower)
- [Which computers can run Copilink Standalone?](https://copilink.com/standalone/faq/general/which-computers-can-run-standalone)
- [Does Copilink guarantee identical orders or fills across accounts?](https://copilink.com/standalone/faq/general/does-copilink-guarantee-identical-fills)

## Getting started and licensing

Plans, trials, downloads, devices, sign-in, subscription management, and the first steps after purchase.

- [What happens after I purchase a Standalone plan?](https://copilink.com/standalone/faq/getting-started-and-licensing/what-happens-after-purchase)
- [Does Copilink Standalone have a free trial?](https://copilink.com/standalone/faq/getting-started-and-licensing/does-standalone-have-a-free-trial)
- [How many machines can I activate?](https://copilink.com/standalone/faq/getting-started-and-licensing/how-many-machines-can-i-activate)
- [Which Standalone installer should I download?](https://copilink.com/standalone/faq/getting-started-and-licensing/which-standalone-installer-should-i-download)
- [What does Remember me store?](https://copilink.com/standalone/faq/getting-started-and-licensing/what-does-remember-me-store)
- [What happens when I sign out of Copilink Standalone?](https://copilink.com/standalone/faq/getting-started-and-licensing/what-happens-when-i-sign-out)
- [How do I manage or cancel my Standalone subscription?](https://copilink.com/standalone/faq/getting-started-and-licensing/how-do-i-manage-or-cancel-my-subscription)
- [What is the difference between Core and Suite?](https://copilink.com/standalone/faq/getting-started-and-licensing/what-is-the-difference-between-core-and-suite)

## Connections

Tradovate automatic and browser sign-in, Rithmic systems, account discovery, reconnect behavior, environments, and market data.

- [What is the difference between Tradovate Demo and Live in Copilink?](https://copilink.com/standalone/faq/connections/what-is-the-difference-between-tradovate-demo-and-live)
- [What is Tradovate automatic sign-in?](https://copilink.com/standalone/faq/connections/what-is-tradovate-automatic-sign-in)
- [Why does Tradovate connection open my browser?](https://copilink.com/standalone/faq/connections/why-does-tradovate-open-my-browser)
- [Why do I need to load and select a Rithmic system?](https://copilink.com/standalone/faq/connections/why-do-i-need-to-load-and-select-a-rithmic-system)
- [Why is one of my broker accounts missing?](https://copilink.com/standalone/faq/connections/why-is-a-broker-account-missing)
- [Does a connected broker account guarantee market data?](https://copilink.com/standalone/faq/connections/does-a-connected-account-guarantee-market-data)
- [Can a Rithmic feed supply market data to my Tradovate accounts?](https://copilink.com/standalone/faq/connections/can-a-rithmic-feed-supply-market-data-to-tradovate-accounts)
- [Does Copilink reconnect broker links automatically?](https://copilink.com/standalone/faq/connections/does-copilink-reconnect-automatically)

## Profiles and copying

Leaders, followers, ratios, whole-contract sizing, Cross Order mapping, profile state, and existing positions.

- [How many follower profiles can be active at once?](https://copilink.com/standalone/faq/profiles-and-copying/how-many-follower-profiles-can-be-active)
- [Are existing positions copied when a profile starts?](https://copilink.com/standalone/faq/profiles-and-copying/are-existing-positions-copied-when-a-profile-starts)
- [Why did a follower order calculate to zero?](https://copilink.com/standalone/faq/profiles-and-copying/why-did-a-follower-order-calculate-to-zero)
- [What does Cross Order do?](https://copilink.com/standalone/faq/profiles-and-copying/what-does-cross-order-do)
- [How does follower ratio sizing work?](https://copilink.com/standalone/faq/profiles-and-copying/how-does-follower-ratio-sizing-work)
- [Can I edit a profile while it is active?](https://copilink.com/standalone/faq/profiles-and-copying/can-i-edit-an-active-profile)
- [Which connections must be ready before copying?](https://copilink.com/standalone/faq/profiles-and-copying/which-connections-must-be-ready-before-copying)
- [Are accounts, followers, and saved profiles limited by plan?](https://copilink.com/standalone/faq/profiles-and-copying/are-accounts-followers-and-profiles-limited-by-plan)

## Risk and follower protection

Follower position checks, flattening, disengagement, stop-loss sync, account limits, Live P&L dependencies, and broker-side controls.

- [What is the difference between follower protection and account risk limits?](https://copilink.com/standalone/faq/risk-and-follower-protection/what-is-the-difference-between-follower-protection-and-account-risk-limits)
- [Why does follower protection wait before acting?](https://copilink.com/standalone/faq/risk-and-follower-protection/why-does-follower-protection-wait-before-acting)
- [What does Keep stop-loss quantity in sync do?](https://copilink.com/standalone/faq/risk-and-follower-protection/what-does-keep-stop-loss-quantity-in-sync-do)
- [Why was my stop-loss not resized?](https://copilink.com/standalone/faq/risk-and-follower-protection/why-was-my-stop-loss-not-resized)
- [Why is follower protection unavailable with multiple open instruments?](https://copilink.com/standalone/faq/risk-and-follower-protection/why-is-follower-protection-unavailable-with-multiple-instruments)
- [Does Flatten guarantee that an account is flat?](https://copilink.com/standalone/faq/risk-and-follower-protection/does-flatten-guarantee-that-an-account-is-flat)
- [Which account risk rules can take action?](https://copilink.com/standalone/faq/risk-and-follower-protection/which-account-risk-rules-can-take-action)
- [What is the difference between Limit hit and Locked?](https://copilink.com/standalone/faq/risk-and-follower-protection/what-is-the-difference-between-limit-hit-and-locked)

## Trade log, journal, and cloud sync

Local history, web reporting, Suite journal tools, cloud-link states, uploaded data, and missing activity.

- [What is the difference between the local Trade log and the web journal?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/what-is-the-difference-between-the-trade-log-and-web-journal)
- [Which journal features are included in Core and Suite?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/which-journal-features-are-in-core-and-suite)
- [Why is a trade missing from the Trade log?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-is-a-trade-missing-from-the-trade-log)
- [Do I need cloud sync to use the Trade log or web journal?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/do-i-need-cloud-sync-to-use-the-trade-log-or-web-journal)
- [What data does cloud sync upload?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/what-data-does-cloud-sync-upload)
- [Does turning off cloud sync stop trade copying?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/does-turning-off-cloud-sync-stop-copying)
- [Does the web journal control trade copying?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/does-the-web-journal-control-copying)
- [Why will a trade not open on the web?](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-will-a-trade-not-open-on-the-web)

## Settings, data, and updates

Tradovate snapshot P&L, trading-day settings, backups, restore behavior, notifications, voice cues, screenshot privacy, local data, and app updates.

- [What does a Copilink backup contain?](https://copilink.com/standalone/faq/settings-data-and-updates/what-does-a-copilink-backup-contain)
- [Does restoring a backup merge it with current data?](https://copilink.com/standalone/faq/settings-data-and-updates/does-restoring-a-backup-merge-data)
- [Does uninstalling Copilink delete local data?](https://copilink.com/standalone/faq/settings-data-and-updates/does-uninstalling-delete-local-copilink-data)
- [Which notifications and sounds are supported?](https://copilink.com/standalone/faq/settings-data-and-updates/which-notifications-and-sounds-are-supported)
- [How do Copilink Standalone updates work?](https://copilink.com/standalone/faq/settings-data-and-updates/how-do-copilink-app-updates-work)
- [Can an update restart while a follower profile is active?](https://copilink.com/standalone/faq/settings-data-and-updates/can-an-update-restart-while-a-profile-is-active)
- [Is it safe to update with open positions?](https://copilink.com/standalone/faq/settings-data-and-updates/is-it-safe-to-update-with-open-positions)
- [What does Trading day mean in Copilink?](https://copilink.com/standalone/faq/settings-data-and-updates/what-does-trading-day-mean-in-copilink)

## Troubleshooting and safety

Direct recovery steps for copying, connection, protection, update, access, and broker-state problems.

- [Why did a follower receive no copied order?](https://copilink.com/standalone/faq/troubleshooting-and-safety/why-did-a-follower-receive-no-order)
- [What should I do when a follower is out of sync or opposite?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-when-a-follower-is-out-of-sync)
- [Does an Active profile mean every protection is ready?](https://copilink.com/standalone/faq/troubleshooting-and-safety/does-active-mean-every-protection-is-ready)
- [What does the Connections indicator at the top mean?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-does-the-connections-indicator-mean)
- [What is the difference between Live P&L ready and Live P&L active?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-is-the-difference-between-live-pnl-ready-and-active)
- [What does Reduced protection mean?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-does-reduced-protection-mean)
- [What should I do when Live P&L is Unavailable?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-when-live-pnl-is-unavailable)
- [What should I do if an app update fails?](https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-if-an-update-fails)

## Sources

- https://copilink.com/standalone/faq
- https://copilink.com/standalone/user-guide/safety-and-limitations