# Why is a trade missing from the Trade log?

> The Trade log can only show activity Copilink received and stored. Refresh the selected date and filters, confirm the app was open, and compare with broker records. Copilink cannot reconstruct full detail for an event it never received or saved.

Last verified: 2026-09-14
Canonical page: https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-is-a-trade-missing-from-the-trade-log
Product: Copilink Standalone
Markdown of: https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-is-a-trade-missing-from-the-trade-log


## Answer

The Trade log can only show activity Copilink received and stored. Refresh the selected date and filters, confirm the app was open, and compare with broker records. Copilink cannot reconstruct full detail for an event it never received or saved.

## More Copilink help

- [Trade log, journal, and cloud sync FAQ](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync)
- [Copilink Standalone user guide](https://copilink.com/standalone/user-guide)

## Source

- https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-is-a-trade-missing-from-the-trade-log