# Why will a trade not open on the web?

> The trade may not have a completed cloud link. Confirm cloud sync is enabled, check the item’s sync state, use Sync now once, and verify account access and internet connectivity. A local trade remains local until a successful sync creates its web record.

Last verified: 2026-09-14
Canonical page: https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-will-a-trade-not-open-on-the-web
Product: Copilink Standalone
Markdown of: https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-will-a-trade-not-open-on-the-web


## Answer

The trade may not have a completed cloud link. Confirm cloud sync is enabled, check the item’s sync state, use Sync now once, and verify account access and internet connectivity. A local trade remains local until a successful sync creates its web record.

## More Copilink help

- [Trade log, journal, and cloud sync FAQ](https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync)
- [Copilink Standalone user guide](https://copilink.com/standalone/user-guide)

## Source

- https://copilink.com/standalone/faq/trade-log-journal-and-cloud-sync/why-will-a-trade-not-open-on-the-web