# What should I do if an app update fails?

> Keep using the currently installed version, note whether the check, download, restart, or install failed, and record the exact message. Check network access and free space, retry once, then contact support if the same stage fails again.

Last verified: 2026-09-14
Canonical page: https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-if-an-update-fails
Product: Copilink Standalone
Markdown of: https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-if-an-update-fails


## Answer

Keep using the currently installed version, note whether the check, download, restart, or install failed, and record the exact message. Check network access and free space, retry once, then contact support if the same stage fails again.

## More Copilink help

- [Troubleshooting and safety FAQ](https://copilink.com/standalone/faq/troubleshooting-and-safety)
- [Copilink Standalone user guide](https://copilink.com/standalone/user-guide)

## Source

- https://copilink.com/standalone/faq/troubleshooting-and-safety/what-should-i-do-if-an-update-fails