This End-user License and Sale Agreement ("Agreement") is a legal agreement between you ("End User") and Copilink regarding the use of the Copilink software and related services (collectively, the "Software"). By installing, accessing, or using the Software, you agree to be bound by this Agreement. If you do not agree, you must not install or use the Software.

1. Eligibility

By using Copilink, you represent and warrant that: (a) you are at least 18 years of age; (b) you are legally permitted to trade futures contracts and derivatives in your jurisdiction; (c) you are not accessing Copilink from a jurisdiction where its use is prohibited by law; and (d) you understand that trading futures and derivatives involves substantial risk of loss. Copilink is not a licensed financial advisor and does not provide investment advice. You are solely responsible for all trading decisions.

2. License Grant

Copilink grants you a personal, non-exclusive, non-transferable, non-sublicensable license to use the Software within NinjaTrader 8 using the email account registered at the time of purchase.

• You may not share, resell, lease, or sublicense the Software.
• You may not modify, decompile, reverse-engineer, or attempt to derive the source code.
• You may not use the Software for unlawful purposes or in violation of NinjaTrader rules.

3. Ownership & Intellectual Property

The Software is licensed, not sold. Copilink retains full ownership, rights, and intellectual property over the Software and its documentation. All user-generated content (trading configurations, settings, and account data) remains the property of the End User; however, Copilink may collect and use anonymized, aggregated usage data to improve the Software. Copilink does not claim any rights over your individual trading strategies or financial data.

4. Free Trial

Copilink offers a 7-day free trial. No credit card or payment information is required to start the trial. The trial provides full access to the Software for 7 days at no charge. After the trial period expires, continued access requires purchasing a paid plan. Copilink reserves the right to modify or discontinue the free trial at any time without prior notice.

5. Subscriptions & Billing

Paid plans are available on a monthly, annual, or lifetime basis. Monthly and annual subscriptions automatically renew at the end of each billing period at the then-current price unless cancelled prior to the renewal date. You authorize Copilink (via its payment processor, Stripe) to charge your payment method on a recurring basis until cancellation.

To cancel your subscription: Log in to your Copilink account, navigate to Dashboard → Billing. This will open the Stripe billing portal where you can cancel your subscription at any time. Upon cancellation, your access continues until the end of the current paid billing period. No partial refunds are issued for unused time within a billing period.

Lifetime licenses are a one-time purchase and do not renew. Price changes to subscription plans will be communicated at least 30 days in advance via email or website notice.

6. Refund Policy

All sales are final. Refunds are not available for any paid plan, including monthly, annual, or lifetime purchases. This policy is supported by the availability of a free 7-day trial — which requires no credit card and provides full access to the Software — allowing users to evaluate Copilink before making any financial commitment. By purchasing a paid plan, you acknowledge that you have had the opportunity to evaluate the Software during the free trial and agree to this no-refund policy, except where refunds are expressly required by applicable law.

7. Support & Updates

Email support is provided for as long as Copilink is maintained. Updates and patches may be provided at Copilink's discretion. Copilink does not guarantee that updates will be provided or that the Software will be compatible with future versions of NinjaTrader or broker APIs.

8. Account Termination

Copilink may suspend or terminate your account at any time, with or without notice, if: (a) you violate any provision of this Agreement; (b) you engage in fraudulent, abusive, or unlawful activity; (c) you fail to pay applicable fees; or (d) Copilink is required to do so by law or regulation. Upon termination, your license to use the Software is immediately revoked. No refunds will be issued for any unused subscription period following a termination for cause. Copilink will endeavor to provide 30 days' prior notice for terminations not related to violations, fraud, or legal requirements.

9. Warranty Disclaimer

The Software is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Copilink does not guarantee uninterrupted service, profitability, or trade synchronization. The End User acknowledges that trading futures and derivatives carries substantial risk of loss and that Copilink is not responsible for any trading outcomes.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Copilink's total liability to you exceed the total fees paid by you to Copilink in the three (3) months preceding the event giving rise to the claim. In no event shall Copilink be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost trades, business interruption, loss of data, or any damages resulting from broker or API limitations, even if Copilink has been advised of the possibility of such damages. This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise), except in cases of gross negligence or willful misconduct by Copilink.

11. Indemnification

You agree to defend, indemnify, and hold harmless Copilink and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your violation of this Agreement; (b) your unlawful use of the Software; (c) any trading losses or liabilities arising from your use of the Software; (d) your infringement of any third-party rights; or (e) any claims by third parties relating to your account or trading activity.

12. AI Chatbot Disclaimer

Copilink's website includes an AI-powered support chatbot. The chatbot is provided for informational and support purposes only. Its responses may be inaccurate, incomplete, or outdated. Nothing provided by the chatbot constitutes financial, investment, legal, or tax advice. Copilink is not liable for any trading decisions, losses, or actions taken based on chatbot responses. You should always verify information independently before acting on it.

13. Force Majeure

Copilink shall not be liable for any failure or delay in performance of its obligations arising from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, regulatory changes, pandemics, internet outages, cyberattacks, third-party service failures (including NinjaTrader, Stripe, or broker APIs), or any other event beyond Copilink's reasonable control.

14. Affiliate Program

Participation in the Copilink Affiliate Program is governed by a separate Affiliate Agreement, which must be reviewed and signed prior to participation. The Affiliate Agreement covers commission structure, payment terms, permitted marketing practices, disclosure requirements, and termination conditions. Nothing in these Terms grants any affiliate rights absent a signed Affiliate Agreement.

15. Modifications to Terms

Copilink reserves the right to modify these Terms at any time. Material changes will be communicated via email or a prominent website notice at least 30 days before taking effect. Your continued use of the Software after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to a material change, you may cancel your subscription before the change takes effect without penalty.

16. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law provisions. You irrevocably consent to the exclusive jurisdiction of the state and federal courts located in New Jersey for the resolution of any disputes arising under or in connection with these Terms, except as provided in Section 17 below.

17. Dispute Resolution & Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, the Software, or any breach thereof shall first be subject to good-faith negotiation between the parties for a period of 30 days following written notice of the dispute. If the dispute is not resolved through negotiation, it shall be submitted to binding arbitration administered under the rules of the American Arbitration Association (AAA) in New Jersey. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted solely on an individual basis and not as a class, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Copilink.

Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

By using Copilink, you acknowledge and agree to the following terms and responsibilities:

• You are responsible for monitoring all positions and orders on leader and follower accounts. If discrepancies occur, you must manually manage or close positions as necessary.
• Copilink does not guarantee synchronization of trades across all accounts. Order rejections, API limits, or broker restrictions may cause follower accounts to desynchronize.
• You must ensure all accounts have sufficient margin to place and receive trades.
• Some brokers enforce API rate limits which may impact order replication. Users are responsible for monitoring and preventing these issues.
• The use of third-party add-ons, including Copilink, may limit or void technical support provided by NinjaTrader.
• Trading inherently involves risk. Copilink is not liable for any trading losses, missed trades, or performance issues.

By continuing to use Copilink, you acknowledge these risks and agree to assume full responsibility for your trading activities.

7. Analytics & Tracking

Copilink uses analytics and behavioral tracking tools to understand how visitors interact with our website and to improve the user experience.

7.1 Google Analytics

We use Google Analytics to collect anonymous traffic data, such as page views, browser type, referral sources, and session duration. This information helps us analyze site performance and improve content relevance. Google Analytics uses cookies to identify unique visitors and aggregate data. For more information about how Google collects and processes data, visit the Google Privacy Policy.

7.2 Microsoft Clarity & Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. This data helps us improve our website and marketing efforts. Website usage data is captured using first- and third-party cookies and other tracking technologies to measure engagement and detect potential usability or security issues. For more information on Microsoft's data practices, visit the Microsoft Privacy Statement.

7.3 Google reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Copilink uses reCAPTCHA v3 to protect its signup form from automated abuse. It operates invisibly and does not interrupt your experience.

7.4 Opt-Out Options

You may opt out of analytics tracking through your browser's settings or by using Google's Analytics Opt-Out Add-on. You can also enable "Do Not Track" in your browser or clear cookies at any time to reset identifiers.

Last Updated: April 2026