Frequently asked questions
Search direct, product-specific answers. Each question has a stable URL and links to the detailed guide when the task needs more context.
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- 01GeneralWhat Copilink Standalone is, which brokers and computers it supports, and how it differs from the NinjaTrader 8 add-on.7 questions
- 02Getting started and licensingPlans, trials, downloads, devices, sign-in, subscription management, and the first steps after purchase.9 questions
- 03ConnectionsTradovate and Rithmic sign-in, account discovery, reconnect behavior, environments, systems, and market data.9 questions
- 04Profiles and copyingLeaders, followers, ratios, whole-contract sizing, Cross Order mapping, profile state, and existing positions.9 questions
- 05Risk and follower protectionFollower position checks, flattening, disengagement, account limits, Live P&L dependencies, and broker-side controls.11 questions
- 06Trade log, journal, and cloud syncLocal history, web reporting, Suite journal tools, cloud-link states, uploaded data, and missing activity.9 questions
- 07Settings, data, and updatesLive P&L, trading-day settings, backups, restore behavior, notifications, sounds, local data, and app updates.9 questions
- 08Troubleshooting and safetyDirect recovery steps for copying, connection, protection, update, access, and broker-state problems.11 questions
Popular questions
- What is Copilink Standalone?
- Which brokers does Copilink Standalone support?
- Is Copilink Standalone included with Copilink for NinjaTrader 8?
- Does Copilink guarantee identical orders or fills across accounts?
- What happens after I purchase a Standalone plan?
- Does Copilink Standalone have a free trial?
- How many machines can I activate?
- What is the difference between Core and Suite?
- What is the difference between Tradovate Demo and Live in Copilink?
- Why does Tradovate connection open my browser?
- Why do I need to load and select a Rithmic system?
- Does a connected broker account guarantee market data?
Set up a tested profile safely
Follow the complete path from plan access and installation to a small simulation trade and broker verification.
Open the Standalone user guide
Read complete setup, status, protection, risk, history, data, update, and troubleshooting instructions.