Connections
Tradovate and Rithmic sign-in, account discovery, reconnect behavior, environments, systems, and market data.
Questions and answers
What is the difference between Tradovate Demo and Live in Copilink?
Demo and Live are separate Tradovate environments with separate authorization and account discovery. Select the environment that contains the accounts you intend to use; authorizing Live does not make Demo accounts appear, and vice versa.
Why does Tradovate connection open my browser?
Tradovate uses OAuth browser authorization. Copilink opens the broker sign-in page, waits for approval, then receives the authorization result when you return to the waiting app.
Why do I need to load and select a Rithmic system?
Rithmic credentials can expose systems for different providers or environments. Copilink loads the systems available to your username, then connects to the system and server location you select.
Why is one of my broker accounts missing?
The most common cause is the wrong Tradovate environment or Rithmic system. Confirm the selected environment, system, and credentials, reconnect once, and wait for account discovery to finish.
Does a connected broker account guarantee market data?
No. A broker link can be connected while market data is waiting, partial, unavailable, or not entitled for an instrument. Live P&L and protections that depend on current prices can be reduced even when the connection itself is healthy.
Does Copilink reconnect broker links automatically?
Copilink can attempt to reconnect a configured broker link after an interruption. Reconnection does not guarantee that authorization is still valid, that every account returns, or that market data and copying are immediately ready.
What should I do if Tradovate authorization expires?
Stop new leader activity, verify broker exposure, then reconnect the correct Demo or Live link and complete browser authorization again. Confirm the expected accounts and market-data state before restarting a profile.
What should I do if a broker connection keeps dropping?
Stop new leader activity and check the network and broker service before repeatedly reconnecting. Confirm open positions and working orders at the broker, then record the connection message and time if the problem continues.
Can a profile use Tradovate and Rithmic accounts?
A profile can use discovered accounts from supported broker links when the required leader and follower connections are ready. Confirm the intended account labels, market data, symbol support, and sizing in simulation before live use.