Why is one of my broker accounts missing?
The most common cause is the wrong Tradovate environment or Rithmic system. Confirm the selected environment, system, and credentials, reconnect once, and wait for account discovery to finish.
- For Tradovate, verify Demo versus Live and repeat browser authorization only if needed.
- For Rithmic, reload systems and confirm the intended server location and system.
- If the broker still does not return the account, confirm account/API access with the broker or provider.