Prerequisites
- Copilink received and stored order or fill activity for the session you want to review.
- Cloud sync enabled only when web links are needed.
- Broker order and fill history available when investigating a mismatch.
Local Trade log
- Use previous, next, Today, calendar date, or All to select local sessions.
- Search and filter by symbol and open or closed state.
- Summary cards show session count and compatible P&L or points, plus winning and losing sessions.
- Rows include opened and closed times, symbol, side, accounts, leader P&L, combined P&L, and cloud-link state.
- Refresh rereads local records; it does not download a complete broker statement.
A trade session groups entry-through-exit activity reconstructed from related broker order and fill events. One session can include leader and follower legs for the same trading idea.
Open, closed, P&L, and points
| Visible value | Meaning | Important limit |
|---|---|---|
| Open | The reconstructed session has not reached a complete flat end. | It is not proof of current broker exposure; verify the broker. |
| Closed | Copilink reconstructed a complete session. | It is not an audit of every broker order. |
| Leader P&L | Result attributed to a confidently identified leader leg. | Sessions without reliable leader identification can be omitted from leader-only figures. |
| Combined P&L | Compatible results across participating account legs. | Incomplete costs or mixed currencies can leave money unavailable. |
| Points | Compatible instrument price movement when a complete money total is unavailable. | Copilink leaves incompatible or incomplete values unavailable instead of guessing. |
Inspect one trade session
Open the session
Select a row and choose View selected trade, or open it from Dashboard.
Compare account legs
Review leader and follower quantities, fill times, realized P&L, and costs.
Read the timeline
Identify the last order or fill event Copilink received and any missing, rejected, or incomplete follower leg.
Compare with the broker
Use broker order IDs, fills, positions, and statements as the final record.
Cloud links and the web journal
| Surface | Source | Cloud required | Plan access | Affects copying |
|---|---|---|---|---|
| Desktop Trade log | Reconstructed history stored on this device. | No | Core and Suite | No |
| Web trade history and session reporting | A cloud-linked reconstructed session. | Yes | Core and Suite | No |
| Full web journal, notes, tags, screenshots, templates, and advanced analytics | Cloud-linked history plus web journal data. | Yes | Suite | No |
When cloud sync is disabled, eligible history remains local and copying continues. New web links do not become ready until sync is enabled and the session is acknowledged and linked.
What uploads and what stays local
- Cloud sync uploads reconstructed trade-history and journal records needed for web review.
- It does not upload broker usernames or passwords, Tradovate or Copilink session tokens, a general raw broker-event dump, diagnostic logs, or support bundles.
- Local records and pending upload state remain on the device when the service is offline.
Missing, incomplete, or unsynced history
Check the broker record
Confirm the trade, fills, and dates at the broker first.
Clear local filters
Use All, clear search and symbol/status filters, and check adjacent calendar dates in the configured Trading time zone.
Refresh
Refresh Dashboard and Trade log and open any partial session to identify the last received event.
Check capture conditions
Determine whether Copilink was open, connected, and able to store local history while the activity occurred.
Check cloud state
For a missing web link, enable sync, confirm sign-in, choose Sync now, and wait for the individual session to receive a link.
What success looks like
- The intended local session appears under the correct calendar date or All.
- Account legs and timeline events match the activity Copilink received.
- A cloud-linked session opens its web trade view when access and sync are ready.
- Suite users can open the full journal and entitled analytics features.
Troubleshooting
- Trade missing: clear filters, check adjacent dates, refresh, and confirm Copilink was open with healthy storage.
- Session incomplete: compare the final received timeline event with broker fills and use the broker record as authoritative.
- Web link disabled: inspect Off, Offline, Preparing, Syncing, Needs attention, and the session's own linked state.
- P&L differs: compare grouping, fills, commissions, fees, currency, and leader identification.
Still stuck? Open the full troubleshooting guide or email support@copilink.com.